I think the reviews here are from some bitter people. I had the smoothest experience. I had a bus ride from LV to LA atención 12 noon. As soon as I arrived to the station. Everything was clean. Good air conditioning. Good security. The bus arrives on time. Easy check in. The only thing I can say was lacking is the wifi on the bus. I don't blame Greyhound because it's hard to get a good wifi connection when traveling through the dessert. All in all the ride was smooth the bus air conditioning was good. We stopped at Barstow for food. I liked it you get to your destination on time and comfortable. I think people like to complain alot.