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  • Rarely do I feel compelled to dole out the dreaded 1 stars but damn this is a travesty of a jewelry shop. So I come in to get my watch repaired and get an estimate. Everything is fine and dandy. The man who I believe is the owner provides a quote for me then I take the watch back, being the informed consumer I am to be sure that I'm not being duped, I take it to another unamed shop just down the street, *cough*Gabriel's*cough. These folk take nearly a week to figure out whats wrong.. Well they quote me not only a higher price for the repair than Freij, but I'm really not feeling' their service. So, I keep it moving and I really wanna support this old school mom/pop whose shop looks like it could use the business with only half his display case full. Plus it ain't a cheap watch by any means -- so I'd like to find a great reputable watch repair shop to continue to business with in the future. Fast forward a week. I return to Freij being telling him my whole spiel, that I'd like to go to an independent store, somewhere I can trust and continue to go to in the future but by then the old man is really crotchety and salty that I went to Gabriel's and decides to change his estimate, telling me that within the span of 1 week the price for the part just went up.. Just as gold does. Ugh, seriously? Like a dumbazz I still give him the watch.. But minutes later I'm thinkin' this dude doesn't deserve my business so I go back to get my watch. He proceeds to give me a guilty speech, sayin that he just ordered the part, he was gonna replace the whole movement, yadda yadda, I'm done with this dude at this point. He then casually tosses my watch on my counter and rips my claim ticket in dramatic fashion. At this point I'm a little heated and wanna give this dude a 3 piece meal combo. I'm thinking that this HAS to be some weird, surreal tv prank and I'm looking for hidden cameras.. Our conversation quickly deteriorates and I wish him a nice life and exit stage left. Folks, getting your watch repaired shouldn't be this hard. Then I come to here on Yelp to see all the his lovely 1 star reviews for more pure comedy gold.
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