Unbelievable poor service! Came here with my grandchildren who are 2 1/2 and 1. It's Friday they have plenty of open seats so they aren't slammed. We have been sitting For 25 minutes waiting for our food. Ever sit with a 2 year old waiting and waiting and waiting ? Still waiting no one stops by to explain or say anything the food finally arrived 40 minutes after we ordered
When the food arrived it was stone cold and at this time the waitress explained they were slammed due to a big party. Hmm. That big party that is paying now they appear to have been served and are done!!
I have to say the manager called us as a result of the survey I competed on the receipt and she was wonderful and offered to make it right for us based on my interaction with her I raised the stars from 1 to 3. We didn't go back but I felt her offer was sincere