This place is clean and sanitary from what I saw; however, customer service is also very important and the interactions that I experienced was not great. The lady that did my nails made several snips around my cuticles to the point where they are still stinging, one actually was bleeding. She was polite, but difficult to understand and not a great nail tech. The man who did my friend's nails was beyond rude. She needed fills and a color but after not completely understanding him and him acting like he didn't understand "fills and color" , he removed the "powder" he had put on and then because of what she needed done he told her needed to put the "powder" back on but there would be an extra charge because she had changed her mind and he had removed the "powder". What? We still have no idea what he was doing except charging extra. She hadn't changed her mind he was making it more confusing than necessary. All of this was being done with his eye rolling and heavy sighing like his customer was intruding on his day. This place is also much more expensive than other salons. Fortunately, there are nail salons on every corner so it isn't necessary to spend hard earned money here.