Shane and his brother are awesome. They are extremely knowledgeable yet welcoming and down to earth. I tagged along on their Saturday morning shop ride to Blue Diamond. The guys sat up a couple times for me to recover, and never made me feel bad or not part of their ride-- even though this was my first time riding with them and my first time riding in a fast rotating pace line. I'll definitely return to Pro Cyclery to shop and ride with these guys again. Now, I gotta go eat a horse.