I just broke my lease yesterday and would have paid a million dollars to do so. The place is a hot mess, smelly, dirty, something is always broken (elevators, lights, fire alarms, etc). They have lost 90% of my packages, all together worth hundreds of dollars. When you do try and tell them about your problems the management barely listens and surely does not do anything about it. Security is a joke. Hardly ever watching their security cams and letting anyone in. My good friend lived here as well and had some random person walk into her apartment one night and security was called along with the Cleveland police and nothing was done by Reserve Square. My friend ended up breaking her lease and immediately moving out due to her safety being as risk. Last, but certainly not least, the garage is absolutely disgusting and left permanent stains on my hood that I have to pay out of my own pocket to fix. Along with the 100$ a month. Long story short try your best to not make this your home.