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  • I'm extremely upset at how I was treated at this location. The cooks inadvertently forgot to make my noodles and after I confronted them about it, the "head cook" (the guy with the glasses) LIED and said the food was prepared, but when he called out the order, someone else picked it up! I paid for my food and moved to the right and waited to get my food. I can see what the 2 cooks are making and NOT ONCE did they make my noodles! Just confess and say "we didn't see your order and we will make it now." Don't outright lie and say the food was made and was given to someone else! The guy with the glasses also accused me of "stepping away from the counter, that's why I didn't hear him call out my plate." Because I just wanted my refund now, I told him "YOU ARE RIGHT! YOU ARE RIGHT! YOU ARE SOOOOOOO RIGHT!" Just to shut him up! Also, it's very cowardly that none of the staff wear name tags. I wanted to call this guy out. Please tell the workers at this location that when they make a mistake, just own up to it and correct the error! Don't lie to make yourselves feel better! It just makes them look bad and it makes Thai Express look bad ... it makes all Asians look bad. I can't comment on their food because I didn't get a chance to eat there, but with their poor attitude, bad customer service and outright lies to the customers, my guess is that they don't put in that much effort in making good food either.
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