Called to see if they could help me with something I can't fix myself, and the guy on the phone scoffed at me like I should know more about his industry and how his appointment setting goes. That right there is exactly why I don't like taking my car to auto mechanics. Not the price gouging, not the mistakes they make, but their shitty "better than you" mentality they seem to get from fixing stuff other people don't want to bother learning. I would have happily made an appointment with a business that gets reviews like this one, but if you can't even be respectful on the phone, then forget about even seeing my car. Your business just lost big money on transmission work in my Jeep because of that man.