I decided to take all the terrible reviews with a grain of salt and try my luck anyways. Terrible mistake. As all the below reviews have stated, Dr Vale is completely rude and unhelpful. I came in for a simple prescription. I previously had asked the receptionist about my medication and she said it would be completely fine. I went in early in the morning and waited for over two hours, when it was finally my turn, he tried to tell me he could start the diagnostics process over from the beginning, and then see what diagnosis he would come up with on his own. (I was diagnosed in 2007 and have been taking the same medication since) This was a COMPLETE waste of time, along with rude, incompetent service. He refused to help, other than starting the ENTIRE process over the from the beginning. He just wants to try and see as many patients as possible but does not want to help them whatsoever. As all other reviews have stated - STAY AWAY.