Went to Ferro with girlfriends over the holidays. Made a reservation for 5, didn't care for our table right beside the kitchen but they moved us by the front perfect. However while waiting at the door to be seated we waited several minutes fine, but several servers saw us and ignored us. I get its busy but acknowledging the customers is their first priority.
Our server seemed a little rattled at first but she was busy and I've been there but after that smooth sailing. Drinks, wine, appies, mains were all good. I do have to mention though other reviewers raved about the magic mushroom appie and ours was very chewy and was hard to bite through without eating it in a large gulp so there was that. Moving on, our water was always filled without asking which is great and we really enjoyed the fun atmosphere.
Not sure if he was the owner or manager but he took our reservation on the phone and came over to us and brought yummy shots on the house and was super nice.
I would definitely recommend Ferro and will be back for sure! Thanks!