It all started when my 2001 camaro's radiator popped. They had told me 2250 miles prior that I should probably get the Stock hoses replaced. Being the penny pincher I am I took that with a grain of salt, and went about my business. I was kicking myself in the rear when i had it towed to there location again. What we thought was a radiator replacement, that would be done by noon, turned out to be a complete cooling system failure. Thermostat broke, water pump shut down, the radiator cracked, burning out my fan rely. I was gonna be late for work. Erick seeing my dismay offered me a ride. I was extatic. It was a big day for me and being late was not an option. I got to work on time, when i came to pick up my car that nite Erick had also shaved off some labor and worked on me getting some parts at cost. He also gave me a deal on tires, seeing is they saw how bad my were. I love tire works. I will never go to another car shop. I never write yelp reviews and i hijacked my girlfreinds phone just to write this. Between Ericks costumer service skills, and Boots (the top notch technician), my car is running better than ever. Costumer for life.