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| - I posted a review a bit ago about this place. I maintain my position that they have great tacos, but when I went in for the second time a few days ago, I was royally disappointed.
I went around 12:30, so safe to say the place was pretty busy. But nothing new for a fast food restaurant that is around a bunch of businesses (so tailored to people on their lunch breaks). As soon as I walk on, a gentleman sitting down tells me "I hope you have some time because I've been waiting for my food for 30 minutes" and another couple said they've been waiting for 45. I stuck it out anyway but ended up waiting an HOUR yes, an HOUR for 3 tacos. And everyone in there did too. I mean, I've been to taco places in that area that were even more busy and I've only waited 15 minute tops.
They need to hire more than just ONE person in the front. Their chefs need to work faster, because let's be real, all the orders overlap: tortilla, cheese, pico, so there's no need to spend 20 minutes on each order. And last but not least, if you're customers, many of which are on a 30
minute lunch break, have been waiting 1hr for their food, at least offer them some chips and water!
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