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  • Been meaning to stop in since I got to town a few weeks ago.... Today I saw their Hess FB post so I made the trek!! ....Couldn't have been more disappointed... :( They weren't busy, or I would have cut my server some slack. I ordered the Hess Special....I'm assuming she forgot about me....as it took her 15 minutes to bring it. Which when she set it on the table, she apologized. I appreciated that! Then I ordered the chicken pizza....WITHOUT onions. To which she repeated back to me!! When I get the pizza....with onions.... Disappointment gained steam again. She never checked back in to ask how I was doing or how the food was, so I can only assume she realized she had forgot.... But that may not have been the case, given her service up to this point. Needless to say, after giving it much thought, I neglected to tip her. Something I have NEVER done and still feel guilty about, even though I feel it was warranted. I may call the manager tomorrow to let him know about my experience and that I likely won't be back.... See how he responds, as I don't want it to be thought of that I am just a rude customer that is too cheap to tip. I always tip, I always tip a minimum of 20%. I will likely try out the Mill Ave location....which isn't as close....but such is life..
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