If I could punch the lady, I would. I am very sure the girl who helped me was the manager and she threw me a bunch of attitude. I only asked "Large Iced Mocha", how hard can it be???? And guess what I got? Large Caramel Mocha and I asked her politely if I could get my order right because I really don't like caramel. She gave me the dirtiest look ever and walked away from the drive-thru. I head her saying "I am not making the drink again for her." I was like" what the heck?" I was this close to go down to the store and start yelling at that stupid lady but good thing my boyfriend was next to me so I just stayed quit. 10 seconds later, the other manager (a guy) came and helped me out. I told him whoever just helped me had a problem! He was nice though and he also apologized to me. That lady needs to be fired soon.