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http://www.openvoc.eu/poi#funnyReviews
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  • I really like this store and go for a wonder when I feel like being surrounded by books as it is just below my apartment. The staff are so friendly and ready to help if they can see you are trying to find something, they seem genuinely happy to help you find your book and even offer great recommendations! I did not give it a full 5 stars after the experience I had today the very rude manager came and belittled a man who was on the till serving me because he 'shouldn't be on till' he explained he jumped on whilst the server was busy helping a customer as he didn't want me waiting, she continued to belittle him and stormed away I felt so bad for him I almost said something to her! The Starbucks is a really nice touch to go and sit with your new book or simply people watch as it over looks yonge although my experience is tainted here because of the utterly rude staff! The manager took a staff member of 'bar' as they call it (I used to work at starbucks) in the middle of making my drink and she continued to make it...wrong. I asked for a cup of iced water along side my drink and she simply grunted at me so I wasn't sure she had heard me, I asked again and she told me to wait she was making a drink and then slammed my water down at me and scowled I was appalled! It's a shame as some of the staff seem nice.
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