Seriously they need customer service training.
First problem: They refused to offer free kid meal (Mon to Wed) with a $10 off coupon card that they accepted last week. Manager dropped by only admitted it was a mistake.
Second problem: the server kept educating us their policy. I asked if a kid drink was refillable. She said no. Added only pop is. Came back with an apple juice that we paid for and told us again: pop is refillable, not milk and not juice.
Overall experience was unwelcome. Often time when she could not understand my request, her immediate reply was "What?"
This will likely my last visit.