It really bothers me when management asks to be contacted after you write a review. At least 5 employees walked past the gentleman standing at the soup waiting for cups, until finally the last one asked if she could help him. He even stuck his head in the kitchen entry and was ignored. My recent comments and other reviewers' comments point to a management issue that has flourished here for years. Don't ask reviewers to contact you with further information. Correct the well-known issues--it's a management and staff issue, not a Yelp reviewer issue.