Service: Seated promptly in the booth section but was left along with several other patrons at different booths to find our own service after waiting over 4 minutes. Once we got the attention of a server, we placed our order for the lunch special rolls. Even though this place was very busy (~12:30pm with lots of business lunch patrons), you could watch as some servers stood around not doing anything. Rolls came out at a reasonable pace but we weren't even given a small plate to eat each piece off of and had to eat over our roll plates. We were only checked on once (not by our original server) and that was because she was resting her elbow on the booth section divider and casually asked us if everything was good. When we were done eating we waited for at least 5 minutes to see if they would bring a check, then we started making eye contact with servers hoping they would get the point but they would continue with whatever they were doing. We had to flag someone down to get our check. Unacceptable level of service from start to finish.
Food: You could tell how they could offer such good deals on their lunch special rolls when they overload the rolls with rice and fake crab/mayo (I have no problem with either ingredient, but they pack the rolls with it to the point where many different rolls tasted very similar because they were so dominant with the fake crab mix). Each piece was extremely large and cumbersome to eat, often falling apart before you can find a way to fit it in your mouth. The rolls weren't even in the shape of a circle, but more like a rounded triangle. The sushi chefs were either rushed, new, or incompetent. I'm also suspicious that the spicy tuna uses canned tuna as filler along with chunks of real tuna. I'll let you decide if that's acceptable for sushi.
Ambiance: It's ok. You won't pay attention to it when you're trying to get a servers attention.