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  • We visited on July 2nd at around 7:45pm. The place was empty, 1 guy at the bar - who might have worked there or been a friend of the girl working - and a table of 6 or so sitting outside. Wife and I were the only people inside, sitting at the bar. Server/bartender comes in from outside about 5 mins after we arrive. She goes behind the bar, walks right past us to get drinks for the people outside and leaves - does say a word, make eye contact, nothing. Another 5 minutes go by with no one from Side Door seen. Another customer walks in and stands next to me at the bar. The same server/bartender comes back in and takes an order from the person standing next to me, gets their drinks and leaves the bar area again completely ignoring us for a second time. We had had enough and walked out. I have never encountered a situation like that before, it was a terrible customer experience. It was very disappointing considering we chose this place based on its 4 star Yelp reviews. I can't see myself giving this place a 2nd chance after what happened.
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