I must be honest, I was sooo excited about coming to this place only because of all the amazing reviews on here {Yelpers}. When I walked in the place was beautiful!!! The host was very pleasant and welcoming and stated I could have a drink at the bar while my table finished up. My experience with the bartenders was not impressive at all and I was not pleased with their services.
After enjoying my wine with my friend who met me there we tabbed out and went to our table. Upstairs was gorgeous I was thinking to myself we should have just come up here! We were seated a a round booth and I shared with the girls what took place downstairs. As I stepped away to use the restroom, I noticed a gentleman and to my surprise he was an old coworker {it's been 10+ years} who's now the manager of this Roosters!{Hey Bo!} I did inform him of what took place and he sincerely apologized and mentioned that I would be addressed immediately. Which it was and from there on our night went from sour to remarkable and I'm so glad it did. I did not want my first experience at Roosters to be this way and Bo truly turned things around. And sweet Sarah such an amazing and friendly server. We ate like little hungry women and laughed endlessly.
Thank You Roosters for turning around our evening and showing outstanding gratitude for your customers.