After hearing so much about this place, I was disappointed with both the service and my shellac manicure. My nail tech pretty much ignored me the entire time, instead speaking to her colleague in another language. Neither of them even said hello to me, just guided me into a chair and clarified what I was having done. She only introduced herself when the job was done. As for the manicure itself, the work was a bit on the sloppy side. The tips of my nails are not smooth and the overall job just doesn't look as delicate and pretty as it did when I had it done at Time for Nails last month. I won't be returning to Urban Nails, to me it was all hype and little quality.