I had a good experience at Camelback VW for having an oil change service completed on my 2007 VW. I am (happily!) stunned that you can make an online appointment for such a quick turnaround. My VW dealerships back East always needed at least a week's notice, which was incredibly annoying and inconvenient (and in metro areas not nearly as huge as Phoenix). I decided to give this dealership a fair shot at winning my business.
The customer waiting area is comfy, with magazines, newspapers, a flat screen TV, and free WiFi.
They didn't completely fix my roof (it still didn't work after I left), but the car is back there now and I have a loaner vehicle (nice!). I'm hopeful that my baby will be completely fixed when I get her back in a couple days.
Parking is extremely tight -- they could stand to have a few more customer parking spaces.