All started out ok. The initial service was good, then our server disappeared. Ordered prime rib and it was under cooked , very fatty and tough. I asked for a manager and after an extended wait had to ask again. Finally he showed up. The attitude of both the hostess and manager was very aloof. I have dined at the Minnesota Kincaid's locations several times and have always been pleased with all aspects of my dining experience. This location appears to have lost the idea of what a fine dining experience should be. It is such a shame.