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  • Food is bad. Service is sub-par. Arrived at 1:15pm for a reservation. The restaurant is small and the ambiance was pleasant. We ordered our food pretty quickly but didn't get it until 2:25pm. There was only one other table of 8 who have not received their food at the time we ordered and a total of two other tables that had already received their food. 4 tables total in the entire restaurant. There were two cooks in the kitchen. It shouldn't take one hour to serve two tables brunch food. We're talking eggs, burgers, fried chicken. It was clear where the kitchen messed up. A single patron walked in after we ordered and he ordered, got his food, finished it and paid the bill within 45 minutes. We still had to wait for our food for another 10 mins after this guy left the restaurant. Same thing happened with another couple that sat at the bar. They came after this one patron and also paid their bill before we even got our food. Not once did the waitress come check on us. Food finally arrives, and waitress misunderstood one order so that one had to be redone. The food was bad. I like my fries salty. When I mean salty, I don't even need to taste one and I will always add salt to my fries. The fries that came though we're even waaaaayyy too salty for me. I felt so bad for the rest of my group who like their fries normally salted. It was like bathing your tongue in a pile of salt. Inedible. Did the waitress come check up on us? Nope! The scone that was served to me was crispy and burnt. The waffles were also burnt. Maybe because the cook was too busy trying to hide in a blind spot to eat instead of pay attention to the waffle maker. It's really unfortunate because I like the decor of this restaurant and its in a good neighbourhood. Unfortunately, they don't take their food seriously and the staff lacks any skill or professionalism. When the restaurant has an open kitchen with a mirror on one side of the wall so that guests can see all the action going on, the cooking staff needs to stay professional and clean. When I caught sight of one cook eating away and not washing his hands after only to continue prepping, I wasn't super disgusted like most people would be, but it was a clear sign that this restaurant has no intention to maintain proper kitchen etiquette. I did not tell the rest of my party what I saw because they were already angry enough at the wait time. rate 1 star. Give me fries that are edible and I might bump up to two stars.
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