This place sucks... I'm local - born and raised here.
I'm proud of The reputation we have here for customer service!
Let it be known - customer service does NOT exist here!
I provided all docs needed. I even took snapshots (per their request) to her email - so they can see it better! And then after a total of 57 mins - my "unique" situation does not qualify for the car we selected!!!
No bullshit...
Then they walked me next door - I asked "why next door?" They were able to find the van I needed (family of 6) but it was next door. I said - "what's the cost over there?" She said - "they will price match our price, for this unique situation."
I stand in line where I was directed to go - to only find out from the manager - they will not price match.
No bullshit - true story.
Update -
I got the same car I needed(5 days total), for $300.00 less & $125.00 less on the deductible @ Enterprise - 3 stores / businesses down. No credit card needed!!! I took a total of about 7 mins.