This is my first time ever writing a review, but I felt compelled to let everyone know what a horrible experience I had at this lululemon store. I want to state I love lululemon yoga clothes.
My big disappointment is regarding the staff at this store and the treatment I received from a high end athletic wear store. The first thing that happened was when I was trying to find yoga pants I had to ask people who worked at the store what their thoughts about what I should try on for my yoga needs and the best was when I asked a staff member about the fabric and his thoughts where about the pants I selected for hot yoga.. He looked at me with a blank stare and proceeded to read the description provided on the pants and said the fabric is just like the other fabrics we have at the store. I also asked other staff members and did not receive anymore information.
I managed to find what I was looking for on my own. The staff was helpful in getting me different sizes I needed from the dressing room. The next surprise was at the check out counter. After the person rang me up and I paid this staff person she took all the items in her hands and shoved all the clothing in a bag without folding the clothing.
This staff person and what looked like the entire staff were at this time at the front of the store talking about their lululemon clothes they had just put on from the store. I took my bag and on the floor took the items out of the bag and proceeded to fold the clothes. The staff just stood there and continued to talk about the clothes they where wearing from the store.
I am very disappointed at lululemon and their customer service.