Bought LV at this store, my first one was purchased in Las Vegas, a Neverfull Damier Ebene GM. Went there not sure which bag I wanted. My SA was Tiffany. She gladly showed me an Alma, a Speedy, an Artsy and a Tivoli. Settled on another Neverfull BM Monogram. Love it. Tiffany was pleasant and helpful. My experience was great. Will go back to buy a Speedy Damier, the large one soon!