WOULD NEVER RETURN
I came hear a few years ago to get very natural highlights. I asked for "very natural, one shade away from my natural colour". I have chocolate brown hair, and when the stylist removed the tin foil, I was looking at BLEACH BLONDE highlights. I almost had a heart attack!!! I immediately told her it wasn't what I wanted. She told me she could use "toner" to lighten the colour. We put the toner on, which is some sort of toxic stuff- could feel it burning my eyes and nostrils but I was not about to leave with my very un"natural" highlights.The stylist kept insisting that if I left the toner on, I would barely even be able to see the highlights. I don't know what she was on! We took the toner off, and the highlights remained extremely light blonde. I was absolutely shocked. I had to go to another salon and they had to fill in my hair with mid-toned highlights to resolve the situation- and I basically ended up blonde in the process.