Can I select less than 1 Star? As I sit in the dealership and write the review.. so I called yesterday to make an appointment to get my oil changed which the guy told me they don't accept appointments. What?! How is that a real thing? So after him getting touchy with me asking so many questions- he hangs up on me. I call back to complain, the girl tried to transfer me mid sentence which I yelled and told her now I want to complain about service guy AND her. She laughed at me and put me on hold. I complained to a manager.. still had to come in today to get my oil change. Which I told the guy at the counter I don't come here because I hate it which him and another girl laugh at me. So I get snippy. Doesn't tell me where to go to wait or offer to show me. Mean while- a guy was checking in for his appointment! What the hell?! So I storm off, read these reviews and I'm pissed I bought my car here, prepaid for years of oil changed because I would rather have someone pull my eyes out with a rusty fork than ever come here again. EVER. Don't do it. Jeeps aren't cheap, cars aren't cheap but these people think they're so much better than you because they make commission. Ha! No.