Absolutely horrible connection. It is a funky connection that constantly goes in and out and drives me nuts when I am trying to download anything or even watch a movie on Hulu. My current download of a 1 hour TV show on iTunes currently says it will take 8 hours to download with the current connection. I have already called to have Cox put back in. They drove me nuts with their billing, and they are just as expensive but at least they work and are super fast. Prism sucks. They need to take some of that money they spend on TV ads telling us how great they are and actually upgrade their service.