This is the best Five Guys location in Charlotte. William, the manager, is amazing. He always greets every guest with a smile, and is always going above and beyond to make sure you have a good experience. The restaurant is always clean, and they always have a 100% or more health grade. All of the staff really pays attention to the quality of the food they are preparing, and it is always consistently fresh and made according to your order. My husband and I work in the area and end up eating here 2-3 days a week because the staff is so wonderful, and the restaurant is so much cleaner than your typical quick service. I highly recommend this Five Guys location to anyone.