Horrible ... My wife injured her back jumping onto one of the trampolines. She could not move the employees instead of seeing if something was wrong yelled at her to get up. When we yelled back that she was hurt and couldn't get up his solution was to come over an jump onto the trampoline she was laying on. Then when she and I yelled to get off he did and just stood there . OK if someone has a back injury and can't move you should try to immobilize them not move them and jump on a trampoline they are on. Their only offer was to fill out a 1 page report and give her ice. No follow up call no offer of an ambulance nothing...... Two weeks later and she still is not feeling better and has to go to a spine specialist. The ER said they get multiple injuries from this place weekly.... Poorly run no supervision and no compassion for those who get hurt. And I am not getting into the problem with the pre purchased tickets we had and were told we could not use.....