I can't speak for the gun smith, only buying and selling. Even so, I'm kinda surprised this place has bad reviews because I had a GREAT experience here.
I had been trying to trade in a .38 special revolver for something a little more practical. I'd been to a couple stores in town that weren't even willing to give me half the value. One of the stores actually said to try this place because they do give good value for trades and sales.
Since they are located so far from me, I called ahead of time to see if they would even be interested. They gave me a preliminary quote over the phone, which was enough for me to come down there.
I found the staff here to be laid back and friendly. They had no problem answering any questions or letting me look at anything in the case. They bought my revolver for a great price (for both of us), and in turn, I bought a new .380 from them at a price of about $50 cheaper than some of the other shops I had been to.
The gun sale was super smooth and no hassle. I felt completely comfortable with them. Front desk guy was actually hilarious and very kind to us.
Thank you guys! I'm very happy with my sale and new purchase!