"Holy Rice balls batman!"
So I popped in there for lunch today since the place is so darn convenient for me to get to. I think the problem with this sushi restaurant is that I've gotten used to average to pleasant service and food in most places that I've been too. My budget doesn't allow me to go super high-end but it does allow me to have an overall positive experience and the various places that I go to.
This place misses the mark on a couple of fronts. First off, the service isn't the friendliest that I've experienced. I'm used to smiling Japanese people greeting me enthusiastically usually. However here, the server was downright surly. felt like I was an inconvenience to her checking her Facebook updates on her Iphone. The chef is also equally surly and you can tell that he's all business and very little joy in what he's doing. A lot of times even they'll shout a "thank-you" to me as I leave. But not here... not a farewell... not a nod... not even an acknowledgment of my existence.
But the real disappointent is the quality of the food. This place is cheap with its portions! They're overly generous with the rice (so you can fill up faster) but they provide the narrowest cuts of fish to rest on that rice. You'll never leave hungry but you'll probably never want sticky rice ever again. I'm not 100% sure but I think the rice that they used may have been stale. It lacked flavour and was a little chewy at times.
Hopefully they figure out how to run a nice customer-focused sushi restaurant in the near future. At this point, I won't be back and I'll gladly pay a little extra somewhere else for better service and better quality.