You know I have been to a few Texas roadhouses and it was for a while one of my favorite places to dine. I think the atmosphere was fun and different. Tonight was not so much. I travel often with someone who is disabled. As a result I try to find the best spot for them so its easy for them to get in and out. As we drove up we saw that someone who, though they did have a handicapped placard, was actually double parked in two parking handicapped spots and thusly taking up the remaining spots by the front door of the building. We had to park in one spot on the side of the building which was not enjoyable. We walked in and told the hosts who then got the manager. Who apologized and seemed semi reluctant to take down their plate number. So Then we were sat. And waited and waited and waited and waited. As we waited I noticed that behind us at a table of five or so a server was sitting with the group and talking. I was close enough to pick up that it seemed like they were friends, maybe family, and that something unfortunate had recently happened. I know I should not have heard that but they were right behind me and I was trying to see if that was our server. Anyways... so we waited. And guess what... that server sitting talking was our server. She finished her conversation. got up said she would be right with us and walked by. then came back... and took our drink orders. Then finally our food orders. I ordered a hamburger medium well a little pink. I got the burger and after a bit or two realized that there was a line of pink that took up the entire middle of the burger.. it was pink from center to edge. That's not medium well. So i said to the person I was with... o let me find the server... Where was she? Behind me talking again and again and again. So eventually i did something which is call over another server to try and get my order fixed. Since she was right behind me she heard me and immediately got up and took my burger to fix it. This after waiting what I think was nearly five minutes for her to finish talking and check on her tables. When she brought the burger back she acted like i did not know what Mid well is.... Ma'am I am going to be a health inspector... If you think I do not know what a mid well burger is let me go back into your Kitchen and we will see how many violations we have back there.... Maybe I did no describe it right but there was a lot of pink in that burger.
Wondering what happened with the person double parked?
So were we.
When asked the manager said she was still searching.
Ehhh nooo sorry... the manager was also sitting at the table behind us talking. And I saw her walking around. Look if they did not have an intercom system and she had to go table to table and ask that would have taken a while. She did not do that. She said o I am keeping an eye out. No when someone says something like that you go table to table asking who owns this car or you call the police. Double parking especially in a handicap spot is rude and totally inconsiderate. I and the person I was with have both seen situations like this handled with a lot more assertiveness in the past. I wish I could give a better review but I can't thanks for nothing.