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  • Called in to make an order. Guadalupe answered and I immediately asked if they had any other specials besides the one she just mentioned when answering the phone. She then asked if I could be put on hold because she had to "save something." I was on hold for over 4 minutes when I decided to hang up and call in again. Guadalupe picked up and immediately said her greeting but also said "Can you hold please" and put me on hold, I didn't even get a chance to say anything. So I'm waiting again, and was already contemplating to find a different pizza place. After a couple minutes she came back and asked if we wanted the special. Continued to place the order and she had an attitude when I would ask questions such as how many pieces wings they had and if they could do one plain no sauce but buffalo sauce on the side and she made a comment like why would you get plain and then ask for the sauce on the side.. so I mentioned we had children that eat wings and cannot have spicy. After making the order, I asked how long the wait was for delivery and she said 1.5 hrs. It was I believe a quarter till 11pm when we called on a Sunday night.. I don't know how bust they could be at that time but ok. We asked if we could just pick it up. She said carry out was already closed. I again mentioned we had kids and didn't want them waiting to long so I said I would call back, if we didn't find another other place that could do it sooner. We called Marcos Pizza and placed an order with them. We asked about delivery time and also if we could pick up. They mentioned they close in 10min. I asked how soon can they get the pizza ready if we pick up, they said 10-15min, so I said we're on our way since we were already in the car. We got there shortly after 11pm and went in to pay. It wasn't quite ready so we went and waiting in the car. A few minutes later they walk it out to us. Papa Johns's has always been my favorite cause they have the best wings. But my experience last night made me find a different pizza place, a new one that I haven't eaten from before. Not only were they able to accommodate our hungry children at closing, their customer service was awesome and food tasted awesome. Wings were my favorite! I have now found my newest favorite pizza place.
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