I'm super fussy about who I let touch/cut my hair. After a number of failed attempts at other shops, I found Garrison's. Man am I happy I did!
After reading a bunch of reviews online, I dropped in and an hour a half later (they were super booked, which to me is a good sign), was in Richard's chair. He took the time to understand what kind of style I'm going after, what I liked about my hair and the problem spots. Immediately going to work and fixing the mess that others had left me with. While having a great conversation about life in general, he took the time to explain what he was doing and why as he went along. End result was amazing! Definitely a repeat customer here now.
I had also a few interactions with other staff there and they too were super friendly and welcoming. These guys/gals are pros!
I would take the any negative review here with a grain of salt. Even critics have bad days and their reviews reflect it.