This company has terrible customer service. Once you start and account with Sparkletts, you are constantly emailed or phoned about getting more water delivered to your residence. I wanted one 5 gallon bottle delivered each month, but they tried to push another 5 gallon bottle after the first week. I spent 20 minutes on the phone attempting to make it clear that I wanted only one 5 gallon bottle per month. 2 weeks later another 5 gallon bottle of water was left at my door. I spent another 30 minutes on hold and on the phone talking to customer service and ended up cancelling all service. Even though I had an account only 3 weeks, I had charges for a second month. Of course, I wont pay for the second month, but the bills keep coming. DO NOT GET WATER FROM THIS COMPANY.