All I can say is WOW! Terrible service!! My property management told us to call the home warranty and schedule a vendor to come replace our water heater. Called Mike and he said he would be to our house by 6. I decided to have my husband call and make sure around 2pm and he again confirmed before 6 arrival...in the meantime we have no hot water and we have 4 boys all needing showers, not to mention the dishes piling up and laundry needing to be done. 7pm rolls around...we call...no answer. The next morning...8am, I call. No answer. Leave a nasty message. 9am. Still no call...now I am posting this review!
Please do NOT use this company!! Go somewhere else!!