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About: http://data.yelp.com/Review/id/R0zpLJKufdZPPLV6tWdAtA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-01-07 00:00:00 (xsd:dateTime)
itemReviewed	Olive Garden Italian Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Hi Sam (general manager) my name is Diane. I was a guest at your restaurant in the afternoon. I have to say I was quite disappointed at the service, and quality of the food. We are weekly guests at the Nellis Location and felt that we would receive the same or better service at your location. I would like to start by saying we were a party of 5. We weren't offered a wine sample, we were then greeted by Rumel. She went off to say what would you like to drink and stated she hoped we all had salad because it was easier for her. Once we gave her the drink order I explained that I was on short time that I needed my order to be put in along with our salad and drink order so it could all come out at the same time. She said ok and left. When she came back with our drink order our salad was not as ordered I asked her for the missing items and extra dressing. She then had to confirm our order, she stated she couldn't even read her own writing. We were never offered cheese the first or second time around. Then about 10 minutes went by and she noticed we were just sitting there with our plates full of salad she asked if everything was ok at this point I said well we need cheese, and refills on drinks please. That took another 5 minutes. After we were done with that our order was still not out. She then came out with a tray that had only 5 plates and out of that only 1 of them on that tray was ours. She stated that the "manager" was placing the food on the trays and they didn't know what they were doing. She then left again and about 10minutes later someone else comes out with 3 more of our plates. So we still have 1 person with no food. And guess who that one person was? Yes me the person that told her that had short time on her hands. So once it comes out again it is not how we had ordered it but since I had 15mins to eat I just ate 2 spoonfuls and boxed it up. Should I say again no one was offered cheese once again. When she noticed that I was irritated by the whole ordeal she offered me a drink to go and said I could pay on the machine on the table. She walked away and didn't see her again. So we paid and of course didn't receive any mints or was checked on again. I am so surprised this even happened to us and I had no chance to talk to a manager or even yourself! That is the reason why I called you as soon as I left the restaurant. I am very very disappointed and if this happened to us at a "green valley" location. And for the record have not heard from you since I left the message.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Diane

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