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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I wish I got a chance to taste their food but unfortunately the poor customer service got in the way. After calling ahead to check the availability at the bar I was told that there would be room for 2 people in 10 minutes. Upon arriving I stood in the entrance waiting to even be acknowledged by any of the 4 women standing around looking at a computer screen. I gave them the benefit of the doubt and assumed they were just busy with something important. A few more minutes go by without so much as eye contact. So I ask them 'is this not where you go to get a seat?'. One of the girls tells me it is, so I proceed to let her know I called ahead about the two bar seats. She goes to check, comes back, and let's me know she currently has 1 seat. I ask her if another will be opening up soon. She tells me that the bar is first come first serve so she doesn't know...I ask if anyone is getting their bill soon and she says she doesn't know without even checking or asking the bartender. There was zero effort put in to giving me a time frame of how long my wait would be. The entire event was simply a poor excuse for customer service and lacked professionalism every step of the way. But I must say, the doorman was absolutely lovely. Maybe someone should pay him more and have him inside greeting people. Then maybe I'd consider coming back.
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