I love the physical location. The revolving door, the huge wall of alcohol and beers -- its lovely :)
But the food is o-k. I have had mixed experiences with staff so that's why it gets a 3. There was twice where we had 2-3 different servers( people training i think) then there was mass confusion.. And then there was a time where our server was on point.
Overall - its a safe place to go to get variety on American food - and the Pazookie (my fave is the red velvet) is the business!