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  • We were a group of four and was thrilled to find a place that 1) came highly recommended, and 2) took reservations for weekend brunch. The food was ok (although I felt the pan-fried potatoes weren't fried at all.. they felt stale, hard and lacking of taste), otherwise the eggs benedict was good. What I was most shocked by was the slow service and lack of care to be efficient during a busy time. I showed up for our 10am reservation and ordered a cappuccino. At this point, the restaurant was probably about half full. When one friend showed up about 10 minutes later, the server came by to take her drink order and I asked about mine to which I got a very surly "it's coming." response. The rest of our party joined us and it took a LONG time for the server to come back to take our food order. And a long time for our food to come. (I'd say over half an hour). He also gave our other friend some attitude when she ordered her drink as well. We were done eating, our plates were mostly empty if not entirely gone, cutlery off to the side and astonishingly nobody came by to clear our plates or see if there was anything else we wanted. Even with the packed crowd of waiting guests at the door. No lie (as I checked the time) we waited half an hour from when we were done eating, throughout the busy crowd, before the server finally came back to clear our plate. Still astonishingly, didn't offer to bring us anything else or the bill at that time. He grabbed our plates and left.. walking by us without making eye contact for 10 more minutes before I was able to catch his eye and ask for the bill. We then saw him walking around bringing drinks, etc. to other tables before - once again - come over to our table ten minutes later to ask if there was anything else he could get for us. And we reminded him that we had asked for the bill. It was about 45 minutes from when we were done eating to when we finally got our bills to pay and leave. I'm just shocked given how busy it was that there was no sense of urgency from anyone to be efficient and clear out a table that was clearly done eating.
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