I have lived in Bloorcourt for years and have been to this store before for balloons for a birthday gift. I didn't love the service (it was abrupt, verging on rudeness) but I let it go, since sometimes people get cranky, whatever . But now that the owner's started to have very angry confrontations with my neighbour about this rat poison business, it seems like the crankiness might be indicative of a general issue with aggression. I find it worrisome that the shop won't listen to reason re: leaving out rat poison with peanut butter, and they won't listen to sensible demands to stop doing this. They are bad neighbours, and it's unfortunate that they are getting away with doing something so antisocial.I would recommend not giving them your business until they sort out the way they do things.