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  • i've been here twice before. once should have been enough. the first time- i was on lunch from work i get 30 mins. i asked if i could get a quick meal (the chicken caesar wrap) the server was polite and said no problem. how long could a wrap take right? 25 minutes later i'm freaking out cause i have 5 mins to get back to work and i still haven't eaten yet. i ask the server whats taking so long? she explains to me the the chicken is fresh and they cook everything from scratch. so i asked her why she didn't say anything when i initially asked for a quick meal. she shrugged her shoulders. i payed for my meal to speed up the process. and they brought me out my meal on a plate which had to be transferred to a takeout bag. i was 15 minutes late from my lunch break and heard it from my boss. i finally got to eat my lunch, hours later when i was on break...soggy caesar salad wrap the second time- my husband and i went in and were seated quickly beside the bar. there were a few people scattered abouts enjoying themselves. the menu stated that the nachos were layered with cheesy goodness. i'm obsessed with nachos, i eat them at every restaurant just to see who has the best. the way the menu described the the nachos i was sold! my husband got his fav too- a burger. the wait wasn't that long and we were sharing a pitcher of beer when my food came out. i received a pile of nacho chips with a pile of melted cheese in the middle. its $10 nachos its not rocket science. you just need to apply yourself. i sent it right back- your menu advertised layers of cheesy goodness! the server offered to get the kitchen to remake my nachos but i didn't want them anymore and refused. i didn't realize that the owner was at the table next to ours. she had her smokes on the table along with her red wine. she got up and followed the server to the kitchen 7 feet away. she was so pissed that i sent it back. my husband and i were listening to her flip out about the waste of food and how much it costs her. it was kinda funny until we heard her say she was gonna talk to me and change my mind. she comes out all polite and smiles at us. asking me why i don't want my order. i replied saying that if you cant get something as simple as nachos right the first time that kinda says something about your ethics. i asked her how she would advertise layered nachos and then literally just throw it all on a plate and heat it and serve? her tone changed with me and then tried telling me of other things on the menu (by this time my husbands burger had arrived) once the owner finally heard me she left for a smoke on the patio with a customer. the burger was NO better!!!! tiny burnt patty on a stale HARD bun!! and from then out our server wouldn't even look at us and didn't come to remove empty pitcher or glasses or the half eaten burger plate. didn't come to offer us more drinks. nothing. we ended up putting our empty glasses and pitcher on the table next to ours, the one with the smokes and red wine. after getting up and finding our server we paid and left never to return
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