We had a scheduled, non-stop shuttle to the airport with pick up at 515am. I received a call at 434am that said they would be there to pick up at 5am and instead of the shuttle being for my party only, it would be combined with other guests. There was 10 people crammed into the van. The call also said we would be dropped off 1st, which did not happen. The only reason I gave them 3 stars is because we got there on time.