The people that complain about these burgers are probably used to eating burgers chalk full of hormones fat and grease. These burgers are lean and tasty, but not fatty like burgers at most mainstream restaurants. I've tried Blackcow also, another burger joint close to this, and they weren't nearly as good IMO. And they were the same price but not grass fed. If you are health conscience and want to eat grass-fed, non-hormone fed beef, this is a great tasty option.