Lucky to get even one star from me. After coming from a nail salon across the street and having them lie to us about how long we would have to wait, we were already annoyed so we asked right away how long the wait was. To our surprise, we got in immediately and within 5 minutes she was going at my cuticles.
All downhill from there.
She was pushing waaaaay too hard & deep on my cuticles so after toughing it out for a few fingers- I politely asked her to be a little more gentle. She responded with " your cuticles are hard and tough... I need to push hard..." Basically blaming my god awful cuticles for the abuse I deserved.
When she finally got done with the scalpel, she moved on to the cuticle cutter thing- and proceeded to draw blood on THREE different fingers!!!! At this point I'm near tears and not even wanting to finish- then she dumps a crapload of alcohol on the bloody ones... See my 'quick tip' for a visual- this was a day after my service, finger just looks nasty with dried blood everywhere.
Fast forward to check out- she tells me $30.50- random- that's a standard gel mani price????? She runs my card & I look at it- authorized for $35.50. I immediately point it out- she runs to the back to get a manager, then gives me $5 change from the till.
What an awful experience!!!!!!!