Food: comparing the pho this place serves to other places I wouldn't say it's a go. The broth is bland and needs more flavour.
Customer service: when we told the owner or server the taste is bland he took it so personal and said that no one other than us complained about the broth, we really didn't complain, all we did was ask for a powder/salt/msg or anything than can add some flavour. Then the chef was called and she made it clear that since this morning no one complained but us. What shocked me that no effort was taken to improve our customer experience. It was more of a deal with it situation.
NOTE: they have a sign that says: please let us know if you don't enjoy your experience. We did let them know but I don't see the point. See picture attached.
Price: 2 pho bowls (1 small 1 medium) and 3 veggie spring rolls - $20
Do I recommend the place: No