This place made a mistake the first time I went and I gave them the benefit of the doubt since they corrected the issue. My wife and kids still go here since the kids like the play room. My 6 year old had to get a cavity filled and they wouldn't let me back in the room with her, ridiculous. My wife needed a root canal and they were charging her $1000 which included two $100 charges we had no idea what they were for. Also gave her no prescription for pain. We got estimates for the same procedure and the next highest we found was $500. Lastly my son went to get spacers, 1st appointment was to get fitted and make a mold. 2nd appointment We were supposed to get them on but they took the mold wrong. So they took them again... They called my wife and said they didn't get the right mold and wanted us to come back for another fitting. They would then schedule us for a 4th appointment. Don't go here. One star because the dentist is actually a really cool guy and good at what he does.